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Call Center

E-mail: zz-trouble@pghboe.net | Phone: 412-390-2790 | Report a Problem/Contact Us
Web Help Desk Ticket System: Website | Information | Help Video
Fax: 412-224-4894
 

Who is the Call Center:

Senior Call Center Specialists: Michael Dixon

                                         Andy Perhach

                                         Jason Waleko

Call Center Specialist: Shirley Flowers

About

The Office of Information & Technology Call Center is the single point of contact for all issues relating to Technology, Student Information Systems, Hardware Repairs, Payroll, and PeopleSoft Financial Systems. The Call Center provides the tools necessary to log, troubleshoot, and track 100% of your calls and resolve them quickly.

Data Center Maintenance Weekends

These are regularly scheduled timeframes for PPS staff to perform services on central servers. Users should assume potential service interruptions beginning 6pm of the first date listed through 6am of the last date listed. Expected systems to be serviced will be listed on this site as to provide you a mechanism to plan accordingly if necessary.
 

Information for the Exchange 2010 upgrade