FAQ 

 
Here are some Frequently Asked Questions about Transportation.
 
  1. Who is eligible for transportation?
  2. How is mileage measured?
  3. My child has special needs - who do I contact?
  4. How is my child assigned to a bus?
  5. When will I be told the pick up time for my child’s bus stop?
  6. When will I be notified of my child’s stop for the new school year?
  7. What if the bus is late or does not come?
  8. How will I know if there is a school delay or closing?
  9. I am interested in applying to a magnet school. Will my child receive transportation?
  10. My child is enrolled in Pre-K is he/she eligible for transportation?
  11. I am considering a PS 6 school transfer. Will my child receive transportation?
  12. What if I move during the school year and don’t want to change schools? Will my child continue to receive transportation to his/her current school?
  13. What if my child is not eligible for transportation, but I think the area is unsafe for her/him to walk?
  14. What if I need the bus driver to drop off my child after school at a location other than home?
  15. What if my child needs transportation for a medical condition?

Who is eligible for transportation?

 

Regular Education Transportation:

Elementary and middle school students who live more than 1.5 miles from the school they attend are eligible for transportation. Secondary school students who live more than 2 miles from their school are also eligible.
 

Students with Exceptionalities Transportation:

Please contact the Students with Exceptionalities office to determine eligibility at 412-529-3132 . 
 
**All students must be city residents and attend either a school within the City of Pittsburgh or a nonpublic school within a ten mile radius of the city limits.
 


How is mileage measured?

Mileage is measured from your home property line  to the school's property line.
 


My child has special needs - who do I contact?

Parents/guardians should contact the Students with Exceptionalities office at 412-529-3132 to discuss eligibility guidelines.

 


How is my child assigned to a bus?

Bus assignments are determined based on the home address in the student’s record. This information is entered by the school staff for regular education transportation students. The information for exceptional students is entered by PSE staff (Program for Students with Exceptionalities).
 


When will I be told the pick up time for my child’s bus stop?

Mailers are sent to the home address within 24 hours after student transportation has been assigned. If you do not receive the mailer within 3-5 days, please contact the school to ensure that your correct home address has been entered into their system.
 


When will I be notified of my child’s stop for the new school year?

Parent notification mailers are sent out in early August and during the school year as needed.
 


What if the bus is late or does not come?

Students are expected to be at the designated pick up location 10 minutes prior to pick up time and to wait until at least 20 minutes after pick up time. If the bus comes within that time period and the child misses the bus, it is the parent’s responsibility to transport the child to school. If the bus is late or does not come, refer to the bus number located on your transportation mailer and contact the bus garage for more information. If after speaking to the garage staff you are still not satisfied, contact the Transportation office at 412-529-8125.
 


How will I know if there is a school delay or closing?

We will make every effort to place the update on local television and radio stations as soon as possible. You may also visit our District's home page or contact the Parent Hotline at 412-529-HELP. 

We will also call the home using our phone messaging system. Please make sure the school has your up to date contact information in their system.
 


If my child attends a magnet school will he/she receive transportation?

Yes. Students attending magnets who meet District eligibility guidelines will receive transportation.
 


My child is enrolled in Pre-K. Is he/she eligible for transportation?

Students enrolled in our Pre-K programs do not receive transportation. The only exception are students with an exceptionality that were placed by Early Intervention.
 


I am considering a PS 6 school transfer for my child. Will my child receive transportation?

No. A PS 6 transfer precludes transportation.  However, if there is an existing route with space on the bus, your child's principal may request to have your child added. If your child is given transportation, he/she will receive it throughout the school year if space remains available and the route remains in effect. 
Following a transfer, please be patient as it can take up to two weeks to assign transportation. Please obtain a temporary transportation option. Students must remain at their current school until the transfer is approved. 
Please contact Student Services at 412-529-3132 if you have questions about school transfer transportation.
 


What if I move during the school year and don’t want to change schools. Will my child continue to receive transportation to his/her current school?

If a family moves during the school year, students may remain at their current school for the remainder of that school year. To continue at the current school, the parent / guardian must apply for a PS 6 transfer with the student’s current school. Please see the PS 6 transfer guidelines listed directly above. 
 
Please note that you must change your student's address information at the school (if the student receives regular education transportation) or at PSE, 412-529-3132 (if your child receives transportation thru Students with Exceptionalities).  We cannot process any address changes in Pupil Transportation. 
 


What if my child is not eligible for transportation, but I think the area is unsafe for her/him to walk?

If the area is unsafe for walkers, you may be eligible for transportation. First, you will need to print and complete a Hazardous Route Form. Next, you must submit it to your principal so that he/she can complete their portion of the form and forward it to Pupil Transportation. All forms received by Pupil Transportation are sent to PENNDOT for review. Determinations are made by PENNDOT in accordance with state mandated guidelines PA Code 447.4, Hazardous Walking Routes. PENNDOT will review the nature of the hazard, if any,  and make a final decision. You will be notified by mail from our Transportation Office of PENNDOT's decision.  
 

What if I need the bus driver to drop off my child after school at a location other than home? 

 

If the child receives special ed transportation:

 
Please call PSE at (412) 529-3132 to request a PM Drop Off change. The change will only be approved if (1) It is for all five days of the week (2) The stop can be established using the same bus that is used in the AM. Two separate buses will not be used to accommodate a PM Drop Off.

If the child receives regular ed transportation:

 
The stop change will only be approved if (1) The stop is already existing on an established route (2) The stop change is for all five days of the week and (3) The child falls within the K-5 category. No older students are eligible.
Please print out and compete a Request for Alternate PM Drop Off and give it to your child’s principal for his/her signature. Either you or the school should then forward it to this office for review. You will receive a notice in the US Mail if the request is approved.
Pm Drop Off requests submitted at the start of the school year will not be processed UNTIL all students are assigned to their regular bus stops. Incomplete forms will not be processed.

***PLEASE NOTE: Even if an alternate PM Drop Off is established, it can be eliminated if space on the bus is needed for a school to home student who does not have an alternate PM stop. 
 

  

What if my child needs transportation for a medical condition?

If your child has an injury or medical condition, you and your child’s physician will need to complete a Medical Form and submit it to Health Services. They will then inform us of your child's eligibility for medical transportation. Should your child qualify, you will be notified by mail of the new arrangements. 
 
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